Is Playa del Carmen Safe? [An Honest Guide]

Updated November 3, 2024
A Playa del Carmen police truck parked on the wet road

👉 Jump to: Is Playa del Carmen Safe? | Advisories | Crime & Scams | Where to Avoid | Water | Safety Tips | FAQ

Playa del Carmen is an overall safe place to visit. Still, you should read this article carefully before going to make sure visiting this Riviera Maya destination is within your personal comfort zone.

While it was once a small fishing village, today, tourism is a big business in Playa del Carmen. Due to this, the Mexican government has worked hard to maintain the state of Quintana Roo as a safe international destination. 

I’ve spent 5 weeks traveling around the Yucatan Peninsula to date and, in that time, have had no safety incidents. Travel Lemming’s founder, Nate, has also spent many months in Playa del Carmen without incident. That said, our experiences are obviously anecdotal.

So, in order to stay as safe as possible, there are some important things you should know before traveling to Playa, such as carrying travel insurance to Mexico.

Ok, let’s try to equip you with as much safety information as possible to prepare for your trip to Playa del Carmen:

Is Playa del Carmen Safe in 2024?

The author Taylor at the boardwalk in Puerto Aventuras
Me near Puerto Aventuras in Mexico

Though Mexico tends to get a bad rap in the media regarding safety, statistically speaking Playa del Carmen is generally safe for travel.

Mexico is a huge country and, as with anywhere in the world, there are things to avoid and location-specific issues to be aware of. In the Mexican state of Quintana Roo (where Playa del Carmen is located), there is very little violent crime specifically directed at tourists.

As I mentioned above, local cities like Cancun, Playa del Carmen, and Tulum all heavily rely on tourism dollars to maintain their economy. It’s in everyone’s best economic interest to keep up the area’s reputation.

That said, petty crime and robberies have been known to occur, and cartel-related violence (although rarely directed at tourists) is a reality of life in Quintana Roo. There have recently been several high-profile safety issues in Tulum where tourists got caught in the crossfire between gangs.

Overall, the easiest ways to keep yourself safe are to stay away from gang hotspots (which you are unlikely to accidentally stumble upon anyway) and to not be super flashy with your belongings.

Key Things to Know About Safety in Playa del Carmen

Playa del Carmen Travel Advisories

Author Taylor posing for a photo in the Alux caves
Me in the Alux caves

Though an overall safe destination to visit, Playa del Carmen’s travel advisories by OSAC (Overseas Security Advisory Council) mention water contamination, cartel relations, and natural disasters.

We’ll dive into each of these travel advisories below for a more comprehensive look.

Crime, Cartels, and Scams

Scams and crime exist no matter where in the world you travel. Like most tourist hot spots, Play del Carmen is not exempt from this.

In particular, these are the most common scams to be aware of in Playa del Carmen, Mexico:

  • 💳 ATMs – Random cash machines on the street tend to be unmonitored and can be tampered with. To keep your credit card safe, always use ATMs located at a bank.

  • 🚗 Car Rentals – Renting a car in Mexico can be tricky. Rental companies sometimes charge you for damage you didn’t create and for sky-high insurance rates.

  • Gas Stations – If you’ll be driving in Mexico, pay attention to the fuel meter when you first pull up at the pump. A common scam is for attendants to not zero out the meter, making you pay for more fuel than you got.

  • 🍷 Unregulated Alcohol – As in many places, there have been reports of spiked or unregulated alcohol in Playa del Carmen. Always make sure you’re getting your alcohol from a legitimate source, and keep an eye on your drinks at all times. I can’t tell you how many times I was randomly invited into establishments by strangers making bootleg tequila in their bathtubs. I never accepted, obviously.

  • ⚠️ Familiar Face Scam – I found this scam to be especially present on 5th Avenue, where people come up to you saying they’re the manager of your Playa del Carmen hotel and that they recognize you. This is usually done to lure you into an overpriced shop and pressure you into making a purchase.

  • 🐦 Bird Poop Scam – There is a well-dressed couple that runs a scam in Playa del Carmen where they pretend to help you clean off “bird poop” from your hair. Of course, it’s all just a distraction so they can swipe your valuables during the commotion.

In addition to these common scams, cartel (gang) violence is undeniably present in Playa. A quick internet search will tell you that homicides have been increasing in the area in recent years. These are very rarely directed at tourists, but it does happen.

In general, unless you’re using drugs, purchasing drugs, or are involved with people who are affiliated with cartels, chances are you won’t be the victim of a cartel-related incident. 

📚 Related Reading: Is Tulum Safe?

Where To Avoid in Playa del Carmen

Colorful skulls displayed on a market in La Quinta Avenida

In general, most tourists choose to stay in the areas close to La Quinta (5th Avenue) and within a few blocks of Playa del Carmen’s beach. The general advice you’ll likely hear is to avoid going further from the beach than the highway.

However, after wandering around many neighborhoods and doing a ton of research on the subject, I have to say there are no distinct areas to avoid. Yes, some areas of Playa are nicer than others, but the data shows that this doesn’t necessarily correlate to being more or less safe.

Rather, many of Playa del Carmen’s safety-related incidents tend to be situational and occur when common travel tips are ignored.

That said, especially at night, it’s smart to stick to busy areas and avoid poorly lit alleyways and public transport stations. Always be aware of your surroundings, go where other people are, and trust your instincts when it comes to leaving uncomfortable situations.

👉 Read More: Best Chichen Itza Tours from Playa del Carmen

Can You Drink the Water in Playa del Carmen?

The author, 
Taylor Herperger enjoying her day in Cenote Jardin del Eden
Me taking a dip in Cenote Jardin del Eden near Playa

When considering water safety, the short answer is that the tap water in Playa is not considered safe to drink. 

Now for the long answer:

Though there are robust water treatment facilities in the Yucatan, the issue arises in the piping system used to deliver the water to homes and businesses. A lot of these pipes are prone to bacteria that infiltrate the water and, upon consumption, make people sick.

If you’ll be staying in private accommodation such as an Airbnb, then my advice is to not drink the tap water and source it elsewhere. Every OXXO convenience store sells large jugs of water. Or, if you want to help save the environment, consider getting a water filtration bottle.

However, if you’ll be staying at a major hotel or resort, chances are the water coming out of the tap has been locally filtered and is safe. Double-check with your hotel on this, but it’s a generally accepted rule of thumb. 

Additionally, any time you order a beverage at a restaurant it should be made with purified drinking water. Restaurants don’t want their patrons to get sick, so you don’t have to live in fear every time you go to a restaurant.

👉 Read More: Tulum vs Playa del Carmen – Which is Better?

Safety Tips for Playa del Carmen

Tip #1 – Dress Casually

A row of shops in 5th Avenue in Playa del Carmen
5th Avenue in Playa del Carmen is full of shops, and can be super busy during the day!

Often when incidents such as petty theft and muggings occur in Playa, it’s because thieves find a vulnerable tourist with an obvious display of wealth. 

In order to keep yourself safe from theft, dress casually, leave expensive-looking jewelry and accessories at home, and don’t flash around electronics. Try not to pack anything for Mexico that would cause you major heartbreak if you lost it.

Tip #2 – Don’t Overdo the Alcohol

Doing Drink Toasts at the rooftop
Author Taylor and her friend enjoying their drinks at a rooftop pool
My friend and I got drinks at a rooftop pool

A travel tip you’ll get almost no matter where you’re headed, getting overly drunk while on vacation in Playa is a big no-no.

Even though Playa has great nightlife, being publicly inebriated in Mexico (especially while alone and at night) will make you an easy target for theft, assault, drink spiking, and bribery, and as much as we wish it didn’t — these situations do happen.

By all means, have some fun while in Playa, but don’t go so overboard that you make yourself a vulnerable target. 

👉 Read More: 6 Best Beach Clubs in Playa del Carmen

Tip #3 – Avoid Recreational Drugs

View of the vibrant buildings in Playa del Carmen
I love all the colorful buildings like these in Playa del Carmen (photo: pxhidalgo / Depositphotos)

As I mentioned above, drug trafficking and turf wars are very common in Playa, and foreigners who find themselves mixed up in these things leave themselves exposed to increased risk. Not to mention, doing recreational drugs will open you up to the same vulnerabilities as getting overly drunk.

Tip #4 – Be Aware of Wildlife

The author, Taylor Herperger enjoying the clear blue water
Happy that all beneath me in this photo was a scuba diver — no crocs!

Though it’s a bustling city, make no mistake — Playa is a mere stone’s throw from the jungle and the vast array of wildlife that lives there. 

Though you’ll have to leave the downtown core to find a wild jaguar, crocodile, or spider monkey, these animals do exist not far beyond the limits. It’s a good idea to be conscious of their potential presence. 

For example, if you’ll be visiting a cenote without a ton of other people there, just do a scan for crocodiles. Incidents are rare, but you don’t want to be “that person”. 

👉 Pro Tip: Stay away from the vendors trying to sell you animal photos or experiences. Animals in these establishments usually have to be tranquilized to be considered safe around humans and generally have a pretty low quality of life. 

Tip #5 – Learn Some Basic Spanish

Author Taylor holding her drink at Alux
Having a drink at Alux

While most people in Playa’s tourism industry speak English, I still recommend learning at least a few basic phrases in Spanish.

Not only will this help you get around and show your respect for the locals, but it could also be valuable when in a sticky situation.

Tip #6 – Keep Valuables Locked Away

I don’t recommend bringing a ton of high-value items on vacation to Mexico, but those that you do have should be kept locked away when not in use (think Passports, immigration cards, electronics, etc.)

This tip is made easy if your accommodation has a safe, but I personally always travel with a Portable Safe that I can secure to an object in my room. It’s really handy!

Tip #7 – Be Taxi-Savvy

Though rare, taxi scams in Playa have been reported. In particular, incidents happen either when a tourist gets into an unmarked car or when the price isn’t negotiated and agreed upon upfront.

Only get into a taxi that has obvious signage, and always settle the price with the driver before you get in the car.

For coming to and from Cancun International Airport, you can also securely pre-book a private transfer service like Cancun Airport Transportation.

Tip #8 – Check the Weather

Clear blue sky over a hammock on the beach

Checking the weather and actually preparing for it can be one of the best things you can do to stay safe in this region. 

Though it’s good to be aware of hurricane season (June through November) and any other potential natural disasters, I’d say being aware of potential heat stroke and heat exhaustion is even more important on a day-to-day basis.

The Yucatan can get excruciatingly hot and humid depending on the time of year, and overheating, sunburns, and dehydration are very real concerns.

To stay protected from the natural elements always carry sunscreen, water, and a travel umbrella (for sun or rain).

Tip #9 – Stick to the Main Streets

View of the colorful Mexican hats
Hats for sale on La Quinta, Playa del Carmen’s main strip

As I mentioned before, sticking to Playa’s main streets is a good rule of thumb for not looking like a lost tourist. Stay in well-lit areas of the city, go where other people go, and try not to walk alone at night.

Of course, the exception to this rule is 5th Avenue (La Quinta), where you’ll have to be a bit more cognizant of your surroundings due to the potential for scams.

👉 Read Next: Is It Safe to Travel to Mexico City?

Tip #10 – Stay in Touch

View of a lodging on a jungle in Playa del Carmen

Another good travel tip regardless of destination is to always stay in touch with someone from home during your trip. Let them know of your general travel plans, including travel days and accommodations, and check in with them regularly to let them know you’re okay.

When I travel, I have a spreadsheet with my itinerary that I give my family access to, and then I send them quick messages every now and then to let them know all is well. 

FAQs

Is Playa del Carmen Safe Right Now?

Playa del Carmen is generally safe right now for travel, but visitors should be aware of scams and health-related restrictions.

Is Playa del Carmen Safe for Female Travelers?

Playa del Carmen is safe for female travelers, although women traveling to this region should exercise reasonable caution and be aware of risks to ensure they stay as safe as possible. Read our guide to solo female travel for more information.

Is Playa del Carmen Safe for Solo Travelers?

Playa del Carmen is a generally safe destination for solo visitors, though they should exercise caution as petty crime and scams have been known to occur in Mexico. Tips for solo travelers include sticking to main tourist centers, staying in hostels, and not walking alone at night.

Is Playa del Carmen Safe for Families?

Playa del Carmen is safe for families as it’s easy to get around, has plenty of family-related activities, and is a relatively laid-back city.

Is Playa del Carmen Safe for American tourists?

Playa del Carmen is safe for American tourists granted they follow common travel tips and are aware of potential scams and dangers

Is the cartel in Playa del Carmen?

The cartel is in Playa del Carmen, although tourist-related cartel incidents are a rare occurrence. Tourists can stay away from cartel violence by not using recreational drugs, not being overly intoxicated, and sticking to central tourist zones.

What is the crime rate in Playa del Carmen Mexico?

The crime and safety indexes of Playa del Carmen are ranked as moderate, according to a crowdsourced survey by Numbeo.Com.

*** 

That’s it for my guide to staying safe in Playa del Carmen! I hope this article gave you the information and tools you need to travel here with confidence. Mexico is safe generally but requires precautions, and Playa del Carmen is no exception to this.

Enjoy your trip!

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27 Comments

  1. We are in the Rivera Maya now and we were on 5th ave yesterday evening and a shooting happened a block from where we were eating. Everyone was running and police and military were there instantly. It was surreal to see this is real time. Be safe and keep your head on a swivel!!!!!

  2. Yes, I have been going to Playa Del Carmen for years. It lost its charm and has tons of Chinese plastic junk stores. But, generally it was okay. I liked it because it was authentic to Mexico. Not any more it has become like other places. Just waiting for McDonalds and I’m done. I am going one more time. I truly believe the Devil is taking over. No matter where you go there is terrible humans.

    1. Hate to break it to you but McDonalds has been smack in the center of Playa across from the bus station for over 10 years, maybe more. I haven’t been back to Playa due to health reasons, but the last time I was there about 7 years ago, had to use the BR in McDonalds because I didn’t have change to pay for one in the bus station. Sorry and I agree with you that it is truly not the same as it used to be, so pure and beautiful, just like anything else.

  3. I was just in Playa del Crimen (September 2022) and got scammed at the Pemex station.

    I gave the attendant two 500 peso bills to pay for the 860 peso gas fill-up. As I was somewhat expecting a scam I made sure that I indeed gave him two 500 peso bills and I held them out there in front of the attendant for a few seconds so he would see them and also that he would know that I knew what I was giving him. It didn’t matter. This bald faced lying attendant turned around, hid one of the bills, turned back around and claimed that I shorted him. He claimed that I gave him one 500 peso bill and a 20 peso bill. I yelled at him that he robbed me but of course, he denied it. I was so mad I was ready to beat up the guy but I figured I’d end up in a Mexican jail.

    In the end it was his word against mine. I am still mad about this.

    There may not be many tourists getting murdered but Carmen del Play is rife with scams, scammers and thieves.

  4. We have a trip booked in playa at an Airbnb in September. We’re going with fantasy football friends for the draft. I honestly don’t want to go because I don’t feel safe, I’m terrified in fact, but my husband already booked the tickets. Should I insist on staying at a resort instead of an Airbnb?

  5. Good information.
    What about Akumal? Is it safe to venture out from our resort ?

    What is the best way to get from the airport to Akumal. Any tips on what to do beside the turtles (that is our main purpose for travel to this location )?

    1. I was just in Akumal today . Went to the monkey sanctuary, highly recommended! Coming off the main highway our taxi was stopped by a police blockade . Police armed with assault rifles questioned where we were going etc and let us go. A bit unnerving …. But all in all was no issue ! Very charming downtown , sadly did not get a chance to look around ! You’ll love the turtles!

    2. There are turtles all out in front of Barcelo resort all day long. And most of playa del Carmen if you bring bananas they will love you. They typically hang out near the black grasses and the yellow fish are always near by. You can see them for free most spots there. Look for a darkest shadow they are usually in about 4 to 6 feet of water.

  6. I am thinking about booking an all-inclusive vacation in Playa del Carmen. Is Playa still safe to travel?

    1. The only bad think outhere is the hustling all the time, if you need a taxi don’t get it from the hotel, just walk to the next main street and you’ll pay 40 pesos, that’s less than 2 dollars, if you get it from the hotel they charge you 150 pesos, that’s almost 9 dollars, and stay away from 5th Avenue. Good travels!

      1. 9 bucks for a taxi is still pretty cheap. Here in Canada I’ve paid $ 30 for a 10min cab to the hospital.

  7. We spent a week in Playa del Carmen a week ago and never again. Worse place we’ve ever traveled to. We got scammed 3 times on 5th Ave to a point we decided not to leave our comfortable all inclusive hotel resort. What’s the point? We were so disappointed with our experience. The locals there don’t understand how they may have scammed us from $100 but they’ll never see us there again. We will also share this with everyone else making sure no one we know will ever set foot near this unworthy region.

    1. I moved here Dec of 2021. i sorta look mexican spoke a little spanish. drove from California to Playa. I have not had 1 problem yet bought a house in gated comunity 5 min from beach. I could sleep with my door open at night if I wanted SAFE HERE. houses and food is cheaper electronics are a bit more. learn a little spanish if you come down. Retired and love it . Michael .. aka MRBITCHEN

    1. I’m sorry to hear that Joseph. I’m in Playa myself right now, and it’s a lot different than the last time I lived here three years ago. Definitely would love to hear how you like living in Chetumal!

      1. My family and I are planning a trip to Puerto Aventuras just south of Playa Del Carmen in April 2022. We would be staying in an AirBnB. Do you have anything specific to watch out for? How much local exploration would you say is safe?

        1. Personally I feel like Puerto Aventuras is generally safer than Playa del Carmen (it is much smaller and more quiet), but your mileage may vary and the truth is that safety issues are present in all of Quintana Roo. Follow the same advice in this post, and especially pay attention after dark. With that said, the vast majority of tourists visit with no issues at all, and it is a lovely place.

          As for activities, you’ll be right near the cenotes, which are awesome. I highly recommend Xpu Ha beach. And I personally really enjoyed the Rio Secreto cave complex.

          I hope you enjoy your trip!

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